Dear Family and Friends,

Although not unexpected, as of 09/16/2020, we have 2 staff members in our care center who have tested positive for COVID-19.  This event triggers a planned process of isolating residents to aggressively minimize transmission to others. Our top priority is to keep everyone safe and healthy. We are collaborating with our Medical Director and the Minnesota Department of Health and are following all recommendations from the Centers for Disease Control & Prevention and the Centers for Medicare & Medicaid Services to ensure we are taking all appropriate steps at this time.

With the confirmed positive case of COVID-19 in our care center, we will move forward with entire site testing for both residents and staff on 9/22/20. We understand that this decision may result in increased confirmed cases, but the results will allow us to accurately isolate the virus and prevent the spread in our community. We believe this is the best way to protect residents, staff and our community and track the path of the virus. This means that we must cancel all outdoor and open window visits until further notice. We will continue to use technology and closed window visits for resident connection with you.

In the event we have any residents test positive, we would activate our COVID unit. The unit is segregated from the rest of our community. The designated staff that care for residents in this unit remain within the area and do not have physical contact with other non-segregated residents. Any staff who test positive will be self-quarantined at home and will not be allowed to return to work until they recover from the virus; 10 days following positive test and 72 hours from last fever without using medication. Our staff are equipped with specific training and PPE to continue to provide safe, quality care, services and support to the residents of our community.

As we’ve shared several times, in early March, we initiated proactive infection control practices, screening procedures and visitor restrictions that will help us manage this situation as effectively as possible and protect the safety and health of all who live and work here. We will continue to update you on any news, emerging issues, or additional changes in our operations via Bright Arrow, email, website, and our Facebook page.

We know that this news may concern you or that you may have questions about what we are doing to keep everyone safe and healthy. Please do not hesitate to reach out to me at 218-279-4203.

Sincerely,

Tara Adkins, Administrator